Privacy Policy

GOLDEN SOUL EMPRESS™

PRIVACY POLICY

Last Updated: August 7, 2026

This Golden Soul Empress Privacy Policy explains how we collect, use, protect, and retain personal information. It also explains your privacy rights when you use our website, purchase products, book services, or communicate with us.

At Golden Soul Empress™, we respect your privacy, trust, and confidentiality. Please read this Privacy Policy carefully to understand how we handle your personal information.

1 | Our Commitment to Your Privacy

Golden Soul Empress™ respects the privacy and confidentiality of our clients and website visitors.

This Privacy Policy describes how we handle personal information when you interact with Golden Soul Empress™.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2 | Who We Are

Business Name: Golden Soul Empress™

Founder & Data Controller: Karolina Wilczynska

Privacy Contact: contact@goldensoulempress.com

For the purposes of applicable data protection law, Golden Soul Empress™ is responsible for the personal information it processes as a data controller where applicable.

3 | Information We Collect

The information we collect depends on how you interact with Golden Soul Empress™.

Identity Information

We may collect:

  • Name

  • Date of birth

  • Birth details provided for personalised services

Contact Information

We may collect:

  • Email address

  • Telephone number, where provided

  • Billing information

Order Information

When you make a purchase, we may collect:

  • Products and services purchased

  • Order history

  • Payment confirmations

  • Transaction records

Information You Choose to Share

You may choose to provide personal information through bookings, consultations, questionnaires, emails, forms, or client communications.

The type of information provided will depend on the service and your individual communication with Golden Soul Empress™.

Technical Information

When you use our website, certain technical information may be collected. This may include:

  • IP address

  • Browser type

  • Device information

  • Website activity

  • Cookie data

4 | How We Use Your Information

Golden Soul Empress™ may use personal information to:

  • Process purchases and bookings

  • Deliver digital products and services

  • Prepare personalised reports and spiritual guidance

  • Provide customer support

  • Improve our website and services

  • Send newsletters where you have provided consent

  • Prevent fraud and maintain website security

  • Comply with legal, tax, and accounting obligations

Where required by applicable law, we process personal information only when we have an appropriate legal basis. This may include consent, contractual necessity, legal obligations, or legitimate interests.

Golden Soul Empress™ does not sell your personal information.

5 | Payments

Trusted third-party payment providers process payments made through our website.

As a result, Golden Soul Empress™ does not store complete payment card information. Payment providers may process your information according to their own privacy policies and legal obligations.

6 | Cookies

Our website uses cookies and similar technologies for functionality, preferences, security, and website performance.

Some cookies may also support analytics or other optional website features. Where required by law, we will request consent before using non-essential cookies.

For more information, please review our Cookies Policy.

7 | Third-Party Services

Golden Soul Empress™ may use third-party service providers to support its business operations.

For example, these providers may include payment processors, website hosting providers, booking systems, analytics services, email marketing platforms, and customer support tools.

We provide these parties with information only where necessary for the relevant purpose. In addition, we expect service providers to handle personal information appropriately and in accordance with applicable requirements.

Some providers may process information in countries other than your country of residence.

8 | Data Security

Golden Soul Empress™ uses reasonable technical and organisational measures to protect personal information.

These measures are intended to reduce the risk of unauthorised access, disclosure, alteration, misuse, or loss.

However, no online system or method of electronic storage can guarantee absolute security. Therefore, we cannot promise that information transmitted or stored electronically will always remain completely secure.

9 | Data Retention

Golden Soul Empress™ retains personal information only for as long as reasonably necessary.

For example, we may retain information when necessary to:

  • Deliver products or services

  • Maintain business and transaction records

  • Comply with legal, tax, or accounting obligations

  • Resolve disputes

  • Establish, exercise, or defend legal claims

Retention periods may vary depending on the type of information and applicable legal requirements.

When we no longer need personal information, we will delete or anonymise it where appropriate and reasonably possible.

10 | Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your information

  • Withdraw consent where processing relies on consent

  • Object to certain types of processing

  • Request restriction of certain processing

  • Request a copy of your information where applicable

  • Request data portability where applicable

You may submit a privacy request to:

contact@goldensoulempress.com

We may need to verify your identity before completing certain requests.

11 | Children’s Privacy & Services for Minors

The Golden Soul Empress™ website and general offerings are primarily intended for adults. However, Golden Soul Empress™ may offer specific services designed for children, including Children’s Biotherapy.

A parent or legal guardian must request and authorise any service provided for a child under the age of 18. The parent or legal guardian must also provide any personal information required to arrange or deliver that service.

Golden Soul Empress™ does not knowingly request personal information directly from children when a parent or legal guardian should provide that information.

When information relating to a child is provided for an authorised service, we use it only as reasonably necessary to arrange, personalise, deliver, administer, or maintain appropriate records for that service. We also handle such information in accordance with applicable privacy requirements.

12 | International Visitors & Data Transfers

Golden Soul Empress™ serves clients worldwide. Therefore, personal information may sometimes be processed outside your country of residence.

Where applicable law requires safeguards for international data transfers, we will take appropriate measures to protect personal information.

Your privacy rights may also vary depending on the laws that apply in your location.

13 | Policy Updates

Golden Soul Empress™ may update this Privacy Policy when necessary.

For example, updates may reflect changes in our services, technology, business operations, or legal requirements.

When we update this Policy, the latest revision date will appear at the top of this page.

14 | Contact

If you have questions about this Golden Soul Empress Privacy Policy or how we handle personal information, please contact:

Golden Soul Empress™
Karolina Wilczynska
contact@goldensoulempress.com

15 | A Note on Trust

At Golden Soul Empress™, we understand that some information you choose to share may be personal.

Therefore, we are committed to handling that information with care, respect, professionalism, and confidentiality.

We also aim to maintain appropriate safeguards while providing a trusted environment for our clients and website visitors.

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